Privacy Policy & Terms of Use

Last Updated: August 2025

North Village Realty LLC (“North Village Realty,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of visitors to our website, clients, prospective clients, and other individuals with whom we interact. This Privacy Policy and Terms of Use (collectively, the “Policy”) describes how we collect, use, disclose, and protect information, as well as the terms under which you may use our website and related services.

By accessing or using our website, submitting information through online forms, or otherwise interacting with us, you agree to the terms of this Policy. If you do not agree with this Policy, you should not use our website or provide us with your personal information.

Definitions

Personal Identifiers – Full name, email address, phone number, physical or mailing address, device identifiers (IP, MAC), account usernames/logins, and any other unique identifier that can reasonably identify you or your household.

Property Information – Property addresses and descriptions, notes or comments provided about the property, ownership, tenancy, or usage details if voluntarily provided.

Professional/Commercial Information – Employer or company name, job title or role, professional affiliation or industry, service requests or inquiries.

Internet and Network Activity Information – Pages visited, links clicked, time spent on pages, browser type/version, device type/OS, referring website/search query, interactions with emails or communications.

Geolocation Information – Approximate location derived from IP address or other automated means.

Marketing and Preferences Information – Newsletter or promotional subscription preferences, marketing opt-in/opt-out preferences, interests inferred from website behavior or form submissions.

Third-Party Information – Data collected by third-party service providers used to support our Website or Services (analytics, hosting, CRM, marketing, advertising), and information obtained from public sources, professional networks, or commercial databases.

Inferred or Derived Information – User preferences, interests, engagement patterns, demographics, inferred property needs, risk assessments based on interactions or data analysis.

Sensitive Personal Information – Health-related information provided for accessibility purposes, criminal or regulatory history disclosed voluntarily or obtained through permissible due diligence, political or religious affiliations only if voluntarily disclosed or legally required for compliance.

Non-Personal Information – Aggregated statistics about Website usage, de-identified or anonymized data that cannot reasonably identify an individual, system performance or security-related data.

Cookies and Tracking Technologies –

  • Strictly Necessary Cookies: Required for the Website to function

  • Performance Cookies: Collect usage information to improve the Website

  • Functional Cookies: Remember user settings or preferences

  • Targeting/Advertising Cookies: Deliver marketing content or track engagement

Data Retention Categories – Information retained for the duration of our relationship with you, data retained to comply with legal, regulatory, or accounting obligations, archived data kept for enforcement of legal claims or contractual rights.

Third-Party Service Providers – Any vendor, contractor, or partner that provides IT, administrative, marketing, analytics, or professional services. These providers may process Personal Information on our behalf under confidentiality and security obligations.

Legal or Regulatory Disclosures – Situations requiring disclosure to government, law enforcement, courts, or other authorities, including subpoenas, court orders, regulatory inquiries, or law enforcement requests.

Business Transfers or Corporate Transactions – Scenarios involving mergers, acquisitions, asset sales, or reorganizations, where recipients of Personal Information must adhere to confidentiality obligations.

Information We Collect

We may collect the following categories of Personal Information directly from you, automatically through your use of the Website, or from third parties:

  • Identifiers: Name, email, phone, address, account login information

  • Property Information: Property address, notes, and details provided voluntarily

  • Professional/Commercial Information: Employer, title, role, inquiry details

  • Internet/Network Activity: Pages visited, links clicked, browser/device type, IP, interaction with emails

  • Geolocation Information: Approximate location from IP address

  • Inferred Information: Preferences, interests, property needs, risk assessments

  • Non-Personal Information: Aggregated or anonymized data about website usage or system performance

How We Collect Information

  • Directly from You: When submitting forms (e.g., “Request a Broker Opinion of Value”), subscribing to newsletters, or communicating with us

  • Automatically: Through cookies, pixels, logs, and other tracking technologies

  • From Third Parties: Public sources, professional networks, or business contacts

Use of Information

We use Personal Information to:

  • Provide and improve our Services

  • Respond to inquiries and requests

  • Send newsletters, marketing communications, and updates

  • Maintain records of communications and transactions

  • Manage our relationships with clients and prospects

  • Analyze website usage and improve functionality

  • Comply with legal obligations and enforce rights

  • Perform internal business planning, reporting, and analytics

Cookies and Tracking

We use the following types of cookies and tracking technologies:

  • Strictly Necessary Cookies: Essential for website functionality and secure access (session management, login authentication, form submission)

  • Performance and Analytics Cookies: Collect aggregated usage data to improve website performance. May include third-party analytics providers

  • Functional Cookies: Store user preferences and allow for consistent experience across sessions

  • Targeting/Advertising Cookies: Deliver marketing content relevant to your interests and track engagement with campaigns

  • Third-Party Cookies: From providers such as marketing platforms, CRM tools, and analytics partners

  • Web Beacons and Pixels: Small graphics or code snippets in emails or web pages to collect information on interactions

Your Control and Choices: Browser settings, opt-out mechanisms (e.g., email unsubscribe links), and cookie preference banners allow you to manage or disable cookies. Disabling some cookies may limit website functionality.

Disclosure of Information

We do not sell Personal Information. We may disclose it:

  • To Third-Party Service Providers: For IT, CRM, analytics, marketing, or professional services

  • For Legal Purposes: Comply with laws, regulations, or protect our rights

  • With Your Consent: As otherwise authorized by you

All third parties are contractually obligated to maintain confidentiality and security of your Personal Information.

Data Retention

Personal Information is retained only as long as necessary to fulfill the purposes outlined above or as required by law. Criteria include:

  • Duration of our relationship with you and services provided

  • Legal, tax, or accounting obligations

  • Enforcement or defense of legal claims

  • Technical feasibility and security of stored information

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect Personal Information. No method of transmission or storage is completely secure.

Cross-Border Transfers

Information may be processed in the U.S. or other jurisdictions. By using our Website, you consent to such transfers.

Your Privacy Rights

Depending on jurisdiction:

  • California (CCPA/CPRA): Access, delete, opt-out of disclosures

  • Virginia, Colorado, Connecticut, Utah: Access, correct, delete, opt-out of targeted advertising

  • EU/UK (GDPR/UK GDPR): Access, rectify, erase, restrict processing, portability, object

  • Canada (PIPEDA): Access, correct, withdraw consent

Requests may require identity verification.

Terms of Use

  • Informational Purposes Only: Content is not an offer, contract, or advice

  • Accuracy of Information: No warranties on completeness or reliability

  • No Fiduciary Duty: Website use does not create a broker-client relationship

  • Limitation of Liability: We are not liable for damages arising from website use

  • Intellectual Property: Website content is our property

  • Governing Law: New York State law governs this Policy and Website use

Updates to This Policy

We may update this Policy at any time. Updates will be posted with a revised “Last Updated” date.

Contact

North Village Realty LLC
43 N Park Ave
Rockville Centre, NY 11570
516-255-4300